Prøveperiode

Agent tilgængelighed

Overvåg tilgængeligheden af dine agenter. Se tidspunkt (dato, timer, fra, til), når dine agenter er online. Filtrer statistik efter afdelinger. Agenttilgængelighed kan eksporteres til en CSV-fil.

Agenttilgængelighedsrapporter er tilgængelige for:

  • Supportsager
  • Chats
  • Opkald

Identify exceptionally hard-working agents

Generate agent reports to get an overview of how many tickets, calls, and chats they’ve answered. Try it today. No credit card required.

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