Prøveperiode

Oversigt over agentrangering

Undgå at levere dårlig kundesupport ved at lade dine kunder bedømme svarene og svarene fra din kundesupport Agenter. Identificer negative tendenser i din kundesupport og handle derefter. Udnyt “Ranking”-funktionen i LiveAgent.

LiveAgent ScreenshotAgentrangering i live chat

Your customers can provide feedback about their support experience by rating their communication with a customer representative. Allow your customers to rate Agent’s Chat and Email responses.

Oversigt over agentrangering

LiveAgent tilbyder en rapport om belønnede og irettesatte agenter med kunders kommentarer. Du kan eksportere rapporten til en CSV-fil.

Ved at lære mere om dine agenter kan du belønne dine bedste agenter og støtte dem, der ikke præsterer i øjeblikket. Identificer negative tendenser i din kundesupport og handle derefter. Udnyt “Ranking”-funktionen i LiveAgent.

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Create tag reports to get an overview of the most common support queries you address. Try it today. No credit card required.

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